Value Chain

Value Chain

In Santa Cruz, our processes are not only focused on delivering quality products to final consumers, but they are also aimed at delivering an excellent, transparent and competitive service to our growers.

Our Processes

Recruitment

Recruitment

Our team is constantly visiting new growers to increase the exported volumes of each of the species we work with.

Initial visit

Initial visit

After identifying potential growers, we visit them to generate a first approach and see the possibilities of offering them the export service.

Proposal presentation

Proposal presentation

After the initial meetings, we fine-tune the details and present our proposal to the growers

Technical assistance

Technical assistance

All of our growers have a designated agronomist, who visits them regularly and assists them at all times. This, from the production stage to the shipment of the fruit to the factory and its process.

After sale

After sale

We have a department dedicated to visiting growers during or after harvest. Our goal is to review how the season was and the problems that arose in it, in order to make long-term improvements. In addition, a complaint handling system has been established to record the most recurrent problems and take substantive corrective actions.